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The AI operating system for UK businesses

One enterprise platform for customers, retention, reviews and money.

CustomerFlow AI replaces ten point solutions with a single system of record: AI lead scoring, automated follow-ups, review flows, kanban operations, invoicing and cashflow intelligence — wired together and running quietly in the background.

  • No credit card required
  • 14-day free trial
  • GDPR compliant
  • UK data residency
app.customerflow.ai · liveSynced

New leads

0

+12% vs last week

Booked jobs

0

+3 vs last week

Reviews

0

+5 vs last week

Pipeline · this month

£0

New

Contacted

Quoted

Booked

Done

JD

New lead · John Davis

Emergency boiler repair · Manchester M14

Auto-SMS · 38s

0+

Founding-cohort businesses

0

Conversations automated

0+

Reviews collected

0s

Avg. response time

GDPR Compliant
ISO 27001 Ready
Stripe Verified
UK Data Residency
Platform modules

Four engines. One subscription.
Designed as a system, not a stack.

01 · LEAD

Capture every enquiry, instantly.

SEO landing pages, missed-call SMS recovery, embeddable widgets and AI lead scoring — every touchpoint becomes a tracked, prioritised lead.

  • Sub-1s landing pages
  • Missed-call SMS in 60s
  • Hybrid AI lead scoring
02 · CONVERT

Sequence the entire pipeline.

Quote follow-ups, deposit collection, auto-replies and a CRM kanban that moves itself. Stop losing jobs to whoever replies first.

  • 5-touch automated sequences
  • Quote → invoice → payment
  • AI auto-reply with approval
03 · RETAIN

Reviews, win-back, reputation.

Smart-routed Google review collection, GDPR-compliant win-back journeys, and AI-drafted replies in your tone of voice.

  • Smart happy / unhappy routing
  • Auto win-back journeys
  • AI reply drafts
04 · UNDERSTAND

Money intelligence, not spreadsheets.

Pipeline value, MRR, cashflow forecast and AI advisor surfacing the one decision that will move the needle this week.

  • Live cashflow forecast
  • Pipeline → revenue attribution
  • AI weekly business review
The growth loop

Set it up once. Let it compound.

CustomerFlow AI is a closed loop. Every job creates the next job. Every customer becomes an advocate. Every review attracts a new lead.

  1. 01

    Capture

    Form, missed call, referral or social — every touchpoint becomes a tracked lead.

  2. 02

    Nurture

    AI sequences chase at the right cadence — no manual follow-up, no leads going cold.

  3. 03

    Book

    Quote sent, accepted online, Stripe deposit collected, booking confirmed automatically.

  4. 04

    Delight

    Job done. Review request auto-sent. Happy customers go public, unhappy stay private.

  5. 05

    Grow

    Reviews attract new customers. AI posts build authority. The loop repeats — hands-free.

Built for your vertical

Whatever your industry, CustomerFlow AI has you covered.

Pre-configured workflows, templates and automations tuned for how each type of business actually operates.

Trades

CRM & operations software for UK trades

Plumbers, electricians, roofers, builders. Capture callouts 24/7, auto-quote, chase deposits, collect reviews.

  • 4× more leads captured
  • 68% quote acceptance
  • 82 avg. Google reviews
Food & Hospitality

Restaurant & cafe customer platform UK

Loyalty, reservations, review collection, win-back campaigns and SMS for table-of-the-day promos.

  • Built-in loyalty engine
  • Automated win-back
  • Review monitoring
Beauty & Wellness

Salon & spa booking CRM UK

Online appointments, deposit protection, automated review requests and Instagram post automation.

  • 24/7 online booking
  • No-show deposit collection
  • Instagram auto-posts
Healthcare

Dental & clinic patient management UK

Patient retention, recall reminders, secure messaging, review monitoring and GDPR-grade audit trails.

  • Recall automation
  • Secure SMS / email
  • GDPR audit trail
Real Estate & B2B

Agency CRM with AI lead scoring

AI lead scoring, multi-touch sequences, AI sales assistant that drafts emails, deal pipeline analytics.

  • AI lead scoring
  • Multi-touch outreach
  • Deal-stage analytics
Any UK Business

All-in-one growth platform for UK SMBs

Automotive, fitness, consultants, local services. If you sell, retain customers or take bookings — it works.

  • Configurable to any vertical
  • 14-day free trial
  • No training required
The CustomerFlow difference

Life before and after CustomerFlow AI.

Metric
Without CustomerFlow
With CustomerFlow
Lead response time
4+ hours, manual
Under 60 seconds, automatic
Quote follow-ups
Manual or forgotten
5-touch automated sequence
Review collection
Rarely asked, poor conversion
Auto-sent · smart-routed · 4× more reviews
Booking availability
Phone calls in business hours
24/7 self-service online booking
Social media
Inconsistent or none
Weekly AI posts from completed jobs
Revenue visibility
Guesswork, end-of-month panic
Live pipeline & cashflow dashboard
Customer stories

Real results from real UK businesses.

No agency fees. No marketing degree. Just better systems running quietly in the background — and stories worth telling on the other side.

Be the first to share your story

We’re onboarding our founding cohort. Tell us how the platform is working for your business and you’ll appear here automatically.

Pricing

Honest, predictable pricing. No surprises.

No setup fees. No long contracts. 14-day free trial on every plan. Cancel anytime.

Starter

monthly

Solo operators ready to get organised.

£99/ month
  • 1 business location
  • Up to 500 leads / month
  • 1,000 SMS credits / month
  • SEO lead-capture pages
  • Full CRM pipeline
  • Quote & invoice builder
  • Stripe online payment
  • Email + chat support
Start 14-day free trial
Most popular

Growth

monthly

Established teams ready to scale.

£149/ month
  • 3 business locations
  • Up to 2,000 leads / month
  • 5,000 SMS credits / month
  • Everything in Starter
  • Missed-call SMS recovery
  • Automated follow-up sequences
  • Google Review automation
  • Social media auto-posting
  • Priority support
Start 14-day free trial

Pro

monthly

Multi-team operations demanding enterprise power.

£199/ month
  • Unlimited locations
  • Unlimited leads
  • 20,000 SMS credits / month
  • Everything in Growth
  • AI content generation (OpenAI)
  • White-label options
  • Dedicated account manager
  • Full API access
  • Advanced analytics
Talk to sales

14-day free trial · no credit card · cancel in one click.

FAQ

Frequently asked questions

Everything you need to know before you start.

Which UK businesses does CustomerFlow AI work for?

CustomerFlow AI is built for any UK business with customers — trades, hospitality, beauty and wellness, healthcare, real estate, automotive, B2B consultants, fitness and local services.

How does the AI engine work — and what if OpenAI is down?

CustomerFlow AI uses a hybrid AI router. OpenAI is the primary provider. If unavailable, the router automatically falls back to a self-hosted local LLM so your automations keep running.

Is CustomerFlow AI GDPR compliant?

Yes. All customer data is hosted on UK servers, with explicit consent capture, automated right-to-erasure workflows, a full data-processing audit log, and configurable retention policies.

Do I need any technical knowledge to use CustomerFlow AI?

None at all. The onboarding wizard guides you through setup in under 20 minutes.

How does the review automation work?

When you mark a job complete, the platform auto-sends a review request. Happy customers go to Google; unhappy customers go to a private feedback form.

Can I try CustomerFlow AI before I pay?

Yes. Every new account gets a full 14-day free trial with access to all Growth plan features. No credit card required.

What happens if I want to cancel?

You can cancel at any time with a single click. No cancellation fees, no minimum contracts, no phone calls. Data is exportable for 30 days.

Can I integrate CustomerFlow AI with my existing tools?

Yes. CustomerFlow AI integrates with Google Business Profile, Stripe, Facebook, WhatsApp, email providers and more. A full REST API and webhook system is available on the Pro plan for custom integrations.

How many team members can I add to my account?

All plans support multiple team members. The Starter plan includes 3 seats, Growth includes 10 seats, and Pro includes unlimited seats with granular role-based access control.

Does CustomerFlow AI work for franchise or multi-location businesses?

Absolutely. The Growth plan covers 3 locations and Pro offers unlimited locations. Each location gets its own CRM, booking calendar, review funnel and reporting dashboard — all managed from one parent account.

What SMS sending limits apply?

Starter includes 1,000 SMS credits/month, Growth includes 5,000 and Pro includes 20,000. Additional credits can be purchased in bundles. All SMS is sent via Tier-1 UK carriers for maximum deliverability.

Can I white-label CustomerFlow AI for my clients?

White-labelling is available on the Pro plan. You can apply your own branding — logo, colours, custom domain — and offer the platform under your agency or consultancy brand.

How does the missed-call SMS recovery feature work?

If a customer calls your number and you cannot answer, CustomerFlow AI instantly sends an automated SMS response within 60 seconds. This recaptures prospects who would otherwise call a competitor.

Is there a mobile app?

CustomerFlow AI is a fully responsive web application that works on any device and browser. Dedicated iOS and Android apps are on the product roadmap and expected in Q3 2026.

How secure is my customer data?

Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II ready, ISO 27001 aligned, and all data is hosted exclusively on UK-based servers. Role-based access control and 2FA are available for all accounts.

Can CustomerFlow AI replace my existing CRM?

For most UK SMBs, yes. CustomerFlow AI includes a full kanban CRM with contact management, deal pipelines, notes, activity logs and AI scoring. If you use enterprise CRMs like Salesforce, we offer bidirectional sync via webhooks and API.

How does pricing work after the free trial?

After your 14-day free trial, you choose any plan and are billed monthly. There are no setup fees and you can change plan at any time. Your first invoice is issued at the end of your trial period.

Average setup · 18 minutes

More leads. More bookings.
More 5-star reviews.

Join 2,400+ UK businesses already using CustomerFlow AI to grow on autopilot. Your first 14 days are completely free — no credit card required.

GDPR Compliant
Cancel anytime
UK data residency
2,400+ businesses
Ask me anything about CustomerFlow AI